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Responsible Gaming

Responsible Gaming at Pinko

At Pinko, we believe that online gaming should always remain a form of fun and entertainment. While most players enjoy gambling responsibly, we understand that for some, it may become a challenge. That’s why we are fully committed to promoting responsible gaming and protecting our players across Canada.

Our Promise to Canadian Players

We take responsible gaming seriously. As a licensed and regulated online casino, Pinko provides tools, information, and access to support services to ensure our players always stay in control. Gambling should never affect your personal relationships, finances, or mental health.

Recognizing Problem Gambling

Sometimes the line between fun and dependency can blur. Watch for the following warning signs:

  • Spending more time or money on gambling than intended
  • Chasing losses or feeling anxious when trying to stop
  • Neglecting work, school, or family due to gambling
  • Hiding gambling activity from others
  • Borrowing money or selling possessions to fund gambling

If any of these feel familiar, we encourage you to take a step back and use the support resources available.

Tools to Help You Stay in Control

We provide simple, flexible tools to help you manage your gaming habits:

  • Deposit Limits: Set daily, weekly, or monthly limits on how much you can deposit.
  • Loss Limits: Control how much you can lose over a selected time period.
  • Wager Limits: Restrict the total amount you can bet.
  • Reality Checks: Get automatic reminders about how long you’ve been playing.
  • Session Limits: Set maximum time durations per gaming session.
  • Time-Outs: Take a short break from playing (24 hours to several weeks).
  • Self-Exclusion: Request temporary or permanent exclusion from your account.

Underage Gambling Prevention

Gambling at Pinko is strictly for adults aged 18+. We use advanced age verification systems to block underage users. Parents and guardians can help protect minors by installing parental control software such as Net Nanny or Qustodio, and keeping login credentials confidential.

Support Resources in Canada

If you or someone you care about needs help, there are trusted Canadian services ready to assist you—free of charge and completely confidential:

Talk to Us – We’re Here to Help

Our customer care agents are trained in responsible gaming practices and are always ready to support you. If you have questions about setting limits or need advice, reach out any time via:

Keep It Fun. Keep It Safe.

At Pinko, we’re here to make sure your gaming experience stays safe, positive, and stress-free. Set your limits, take breaks when needed, and always play within your means. And if you ever feel it’s no longer fun, we’re just a click away to support you.